A bureaucracy tale

The 15th of November was the date when I went to the Goverment office to ask, officially, for the set of data.

It have registration time: 12:03

Today, Thursday the 18th of November I have called the responsible of the department, to know if the files were already available.

"The form has not yet arrived to my office, following the normal internal process", she said.

Normal means that a paper needs, at least, three days to run ( ! ) from the register office, in the ground level of the building, to an office somewhere in the same building.

Let me take some time to learn about efficiency, high performance and so on